Data Scientist Customer Value Management B2BYour future begins here.Join us as a Data Scientist in Customer Value Management and help shape the data‑driven future of customer interaction at Swisscom. You work in a highly motivated team that designs and runs innovative trigger campaigns with advanced analytics, machine learning, and cloud technologies.CVM is a strategically significant area at Swisscom—where data-driven insights translate directly into tangible business impact. Working closely with cross-functional business teams, you will develop, optimize, and deploy models and statistical analyses that make our customer communication smarter and more efficient.If you combine strong modeling expertise with a curious, innovative mindset and passion for the telecommunications industry, this is the perfect platform to transform your ideas into impact. Here, you’ll bridge the gap between technical and business domains, drive fast and measurable results, and leverage cutting-edge technologies to deliver value at scale.&nbsp;<ul><li>Support the validation of key business assumptions through deep, data-driven analysis and clear interpretation of results</li><li>Develop, operate, and optimize machine learning and optimization models to achieve precise trigger targeting, e.g., churn prediction, next best action (NBA), and price optimization</li><li>Monitor model and trigger performance, identify improvement opportunities, and continuously refine algorithms and workflows</li><li>Automate trigger creation, customer selection, and data processing steps to improve accuracy, speed, and scalability</li><li>Work closely with the Customer Value and Revenue Lead to implement and scale data-driven CVM strategies</li><li>Align target selection and modeling approaches with business goals, ensuring clear and measurable value contribution</li></ul>&nbsp;Your skills&nbsp;<ul><li>Degree in Computer Science, Data Science, Statistics, Mathematics, Business Informatics, or a comparable technical/scientific field</li><li>Proficiency in Python and SQL is a must</li><li>Strong knowledge of machine learning algorithms, predictive modeling, data‑driven decision‑making, optimization techniques, and statistical testing is a must</li><li>Hands‑on&nbsp;experience with big data processing and cloud platforms (e.g., AWS, Azure, GCP) is a must</li><li>Solid understanding of complex data analysis and capability to extract clear business insights</li><li>Proven ability to collaborate with business teams and communicate technical solutions in a clear and practical way</li><li>Strong problem‑solving skills, high sense of ownership, self‑learning ability, and capacity for independent challenge resolution</li><li>Experience in telecommunications or customer value management (CVM) domains is a plus</li><li>Relevant experience in strategy consulting or similar analytical business environments is a plus</li><li>Fluent in English; German proficiency is an advantage</li><li>Team‑oriented mindset and a collaborative working style</li></ul> Please send your application documents (CV &amp; more) to: Pia.Ehlig@swisscom.com Discover your possibilities.

Switzerland

Telecommunications

We are serving the Swiss market as the country's leading telecoms and one of the leading IT companies. Thus, we are actively driving digitalisation and networking, and tapping new paths for our customers and our employees. We do not know how the future is going to look like, but we definitely have the opportunity to shape it. To do so we are and act trustworthy, committed and curious.

www.swisscom.ch/career

What you do is who we are - make a difference!

Ready to start at Swisscom?

Zürich (Zürich, Switzerland)

Data Scientist Customer Value Management B2B

German

Du hast deinen Masterabschluss (ETH/Uni/FH) bis spätestens Sommer 2026 in der Tasche und Themen wie Cloud, Security, Blockchain, AI, IoT oder 5G sind für dich keine Fremdwörter? Dann ist unser Livestream genau das Richtige für dich!

Wir zeigen dir die Einstiegsmöglichkeiten bei Swisscom und stellen das 12‑monatige Trainee-Programm im Detail vor: spannende Projekte, individuelle Entwicklung, Mentoring und ein starkes Netzwerk.
Zum Schluss beantworten wir deine Fragen in einer Q&A-Session.

👉 Erfahre mehr zum Trainee-Programm: https://tinyurl.com/yhrb4txw

Entdecke, was du kannst.

Computer science

Mathematics

Physics

Business engineering

Electrical engineering

Mechanical engineering

Business administration and economics

Master

ETHZ - ETH Zurich

University of Zürich

University of Basel

Universität Bern

Entdecke das Swisscom Trainee Programm (Master) 🚀

English

12 months, 2 or more project placements, 1 great future - this is our trainee programme! 
Attend our event and get to know Zineb and Clarissa, two of our current trainees. They will introduce you to their projects at Swisscom and show you how they design their working day. 

You want to become a trainee at Swisscom? Apply now! https://jobs.swisscom.ch/professionals/offene-stellen/trainee-program/ict-trainee-program/7146c6e8-e3a2-4a05-92f9-3dd98d777323

Some of the benefits:
- Gross salary of CHF 75-85k (depending on the level you reached in your studies)
- Design your working day: whether you're a morning or night person, or whether you want to work full-time or part-time. You can also buy holidays!
- Maximise your potential: Plenty of opportunities to develop yourself - you are in the driver's seat and can shape your own future.

Swisscom Trainee Programm

Femi answers your questions about the application process at Swisscom, how you convince with your LinkedIn Profile and what you can expect if you start at Swisscom.

You can aks your questions in English oder auf Deutsch, what ever you prefer - was dir lieber ist!



Ask the Recruiter - Q&A Session with Femi

Learn how to protect critical systems and data cyber-attacks in a digitally connected world, and how we help customers get back on their feed when systems have failed.
You will meet our junior security analyst who is responsible for monitoring Swisscom's infrastructure and analysing security alerts when they occur.
Finally, we will answer all burning questions regarding entry opportunities and your career at Swisscom.

Bachelor

Cyber Security at Swisscom

Are you interested in starting your career at one of the leading IT and telco companies? Attend our event and discover our Data & Analytics Junior Program. Below you can find the agenda of this live stream:
1. Value of Data
2. About Data & Analytics Consulting Team
3. Our role
4. Our Partners
5. What is your daily work routine like?
6. Job Requirement
7. Selection of customers (project example)
8. Live Demo (project example)
9. Q & A

Data & Analytics @ Swisscom

12 months, 2 or more project placements, 1 great future - this is our trainee programme! 
Attend our event and get to know Denis and Luc, two of our current trainees. They will introduce you to their projects at Swisscom and show you how they design their working day. 

You want to become a trainee at Swisscom? Apply now! https://jobs.swisscom.ch/professionals/offene-stellen/trainee-program/ict-trainee-program/56eccd73-2eec-413c-987b-a6c9bbad048a

Swisscom Trainee Programme

Are you interested in starting your career at one of the leading IT and telco companies? Attend our event and find out more about our internship possibilities and exciting IT projects around Auditguard.
Auditguard is leading a projects in different domains, like development, operations and customer onboardings. This allows us to gain experiences in development tasks, operational tasks and customer interactions.

Computer Science

Life Sciences

International Internship Program @ Swisscom

Learn how to protect critical systems and data from cyber-attacks in a digitally connected world, and how we help customers get back on their feet when security systems have failed. 
You will meet our junior cyber security analyst who studies at HSLU and is responsible for monitoring Swisscom's infrastructure and analysing security alerts once they occur. 
Finally, we will answer all burning questions regarding entry opportunities and your career at Swisscom.  


Swisscom

Data Scientist Customer Value Management B2B

Full-time
Data & analytics, Information technology, Operations
Switzerland, Zürich (Zürich, Switzerland)

Create an account to receive personalised invitations to career live streams and job openings

Swisscom

Data Scientist Customer Value Management B2B

Full-timeData & analytics, Information technology, OperationsSwitzerland, Zürich (Zürich, Switzerland)

Create an account to receive personalised invitations to career live streams and job openings

Full-time
Data & analytics, Information technology, Operations
Switzerland, Zürich (Zürich, Switzerland)